Pictures below show the correct and incorrect labels and spindles (note the hole-count and "205" or "202" on the side of the labels. The required spindle has two holes on the bottom.
In addition, you will need the correct spindle. There are continuous feed formats non-continuous feed labels won't work. It will say 205 on the side of the label. One of the most common issues is using the wrong labels. Review each of the following points with your local IT staff to make sure there is not an issue in any of these areas. There can be a number of areas needing to be reviewed when troubleshooting. The Brother QL-570 should have similar driver settings as the QL-710W or QL-720NW. If there is trouble with the printer installation or difficulty in finding the printer on your network, the printer manufacturer's support is best to contact for help in those areas. (While all work well, we typically recommend one of the first two options for the easiest setup).Below are some common troubleshooting steps to fix issues with printing during check-in. To use Check-In with Label-Printing, you can use one of three below check-in options. QL-700, QL-710w, QL-720nw Dymo (30857 Badge Label Type)Ĥ50, 450 Turbo GoDex (Includes the wired and wireless versions) QL-800, QL-810w, QL-820nwb (*Bluetooth on this model not supported by ChMS) Note: Should you need them, We've also included links to our Check-In Apps or other required downloads at the end of this page). To print labels you must install the correct Label Printer Drivers.Ĭlick on your Printer Model (below) to find the most up to date driver. The correct labels must be purchased separately). *(When purchasing a new Brother Printer, the labels included in the box are not DK-2205. 
IMPORTANT NOTE: A requirement for Brother printers is the continuous length label roll - item number DK-2205.
It includes a label cutter, rather than perforated tear-away style labels, which tend to get mis-aligned when pulled too hard. (An iPad only connects to a WiFi enabled printer). ONLY the 810W or 820nwb will work with the iPad Check-In App (iOS). Pro Tip: Brother Wireless Printers are recommended in particular, the QL-810W. Here's why:
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